Computer Support Services Reports

Desktop Modernization Simplified
sponsored by RES Software
WHITE PAPER: This whitepaper will help you learn more about keeping the impact of desktop infrastructure changes to a minimum,  including centralization through virtual desktop computing, implementation of removable disk security and more.
Posted: 14 Oct 2013 | Published: 14 Oct 2013

RES Software

InstallPump Ver 4.5.1
sponsored by SoftQuest Corporation
TRIAL SOFTWARE: This download, InstallPump, will help Domino administrators to manage Lotus Notes remotely and more efficiently.
Posted: 18 Jun 2007 | Premiered: 18 Jun 2007

All resources sponsored by SoftQuest Corporation

IDC - Supporting the Complex Data Center
sponsored by DellEMC and Intel®
WHITE PAPER: Learn the importance of support services in data center environments. Inside, you'll learn about the role of vendor-supplied support services, how to evaluate the support offerings and capabilities of each vendor,and more.
Posted: 12 Sep 2013 | Published: 30 Apr 2013

DellEMC and Intel®

Aberdeen Study: Laptop Lost or Stolen? Five Questions to Ask and Answer
sponsored by Intel
ANALYST REPORT: For every 100 laptop PCs companies issue, 15 will never be seen again, according to this research report sponsored partly by Intel. Five will be lost or stolen (one recovered) and 11 will simply vanish, leaving companies stuck for millions of dollars in compromised data alone.
Posted: 27 Apr 2010 | Published: 01 Feb 2010

Intel

Dell Automated Deployment
sponsored by Dell, Inc. and Microsoft Windows 7
DATA SHEET: Dell Services has developed patent pending technology and processes that automates the PC provisioning process which can greatly reduce the overall cost associated with PC deployments. Read this data sheet to learn more!
Posted: 19 Aug 2010 | Published: 19 Aug 2010

Dell, Inc. and Microsoft Windows 7

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES
sponsored by NTR Global
WHITE PAPER: To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.
Posted: 11 Oct 2011 | Published: 12 Oct 2011

NTR Global

A special issue celebrating 30 years of MicroScope
sponsored by MicroScope
EZINE: A special issue celebrating the 30th anniversary of MicroScope's launch back in 1982.
Posted: 07 Dec 2012 | Published: 10 Dec 2012

MicroScope

Citrix VDI-in-a-Box for SMBs
sponsored by Citrix
VIDEO: This brief video introduces an innovative VDI deployment option: VDI-in-a-box. Discover how businesses of all sizes can leverage this solution to cost-effectively and easily deploy virtual desktops.
Posted: 22 Jun 2012 | Premiered: 20 Oct 2011

Citrix

The All New 2010 Intel Core vPro Processor Family and Windows 7: Your Best Choice for Business PCs
sponsored by Intel
WHITE PAPER: The all new Intel® Core™ vPro™ processor family complements the new Windows® 7 operating system by building effective trusted computing and management mechanisms into the hardware. Read this paper to learn more.
Posted: 04 Oct 2010 | Published: 25 Jan 2010

Intel

Deployment Tool Analysis: Ghost, MDT, Snap Deploy, and SmartDeploy
sponsored by SmartDeploy
WEBCAST: Compare the following tools from Ghost, MDT, Snap Deploy and SmartDeploy that help businesses accelerate PC deployment and ease desktop support challenges. Find out how each performs in terms of simplifying and accelerating deployment of new computers, and gain an overview of the pros and cons of each solution.
Posted: 29 Mar 2012 | Premiered: Mar 28, 2012

SmartDeploy