EBOOK:
Business process management in the digital era is a whole new deal. In this SearchCIO handbook, find out how businesses must adapt BPM systems to meet the needs of the digital customer.
EZINE:
In this expert e-zine, featuring server virtualization and storage expert, David Davis, you will gain insight through the process of tweaking virtual server storage setups and discover ten tips that provide practical guidance you can use today to improve the performance of several virtual storage systems.
WHITE PAPER:
In this white paper, you will gain insight into increasingly dynamic environments that require infrastructure integration that demands a high level of expertise – relinquishing IT professionals from their DIY mentality to implementing ICPs for optimal efficiency. Read now to learn more.
EGUIDE:
Traditional ECM can't keep up with how businesses operate today. But before tackling ECM disruptors, you need to understand its evolution and key steps to modernizing your suite. This 7-part guide collection provides the insights you need to push your ECM strategy forward. Learn ECM basics, trends, security considerations, and more.
WHITE PAPER:
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
WHITE PAPER:
Cloud computing offers a way for businesses to handle the high demand for IT services and increase enterprise efficiency. Access this white paper to learn best practices for utilizing cloud infrastructure to increase your ROI and satisfy end user needs.
EGUIDE:
As more organizations shift their attention to managing their AWS resources, best practices have emerged. Access this e-guide to learn how to maximize your AWS ROI, the need to rethink your approach to cloud computing, and more.
WHITE PAPER:
This paper illustrates a new way of thinking about the funding of IT software projects, one that considers funding in terms of investment, and value as an expansive, longitudinal variable.
VIDEO:
CIOs often struggle to gain business insight that will allow them to make well-informed decisions. This video presents a scorecard tool that tracks the business value that IT provides, including customer satisfaction and operational excellence. Learn how to gain visibility across your organization for greater IT and business alignment.
WHITE PAPER:
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
