Services Process Optimization Software Reports

Why You Should Take a Holistic Approach to ITIL and Service Support
sponsored by BMC Software, Inc.
WHITE PAPER: In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: 18 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Computer Weekly – 17 October 2017: Microsoft CEO Satya Nadella on empathy and innovation
sponsored by TechTarget ComputerWeekly.com
EBOOK: In this week's Computer Weekly, Microsoft CEO Satya Nadella explains why he has made empathy a key part of technology innovation. We examine the latest news in the ongoing debate over the tax status of IT contractors in the public sector. And we ask if an emphasis on creativity will help attract more young people to work in IT. Read the issue now.
Posted: 08 Feb 2021 | Published: 13 Oct 2017

TechTarget ComputerWeekly.com

5 steps for a smooth ECM implementation
sponsored by TechTarget ComputerWeekly.com
INFOGRAPHIC: Before implementing Enterprise Content Management, it's important for organizations to develop an ECM roadmap or strategy to identify the top priorities and get clarity on the necessary procedures and technologies it entails. This infographic outlines the steps to successfully implement an ECM system.
Posted: 25 Oct 2022 | Published: 06 Oct 2022

TechTarget ComputerWeekly.com

Computer Weekly - 7 April 2020: Adapting IT to the new normal
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to four top IT leaders to find out how they are supporting their organisations through the coronavirus crisis. We look at the security best practices recommended by experts to ensure safe remote working for staff. And the CISO of Equifax explains why the firm is moving to public cloud. Read the issue now.
Posted: 08 Feb 2021 | Published: 07 Apr 2020

TechTarget ComputerWeekly.com

CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company
sponsored by TechTarget ComputerWeekly.com
EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
Posted: 08 Feb 2021 | Published: 11 Jul 2019

TechTarget ComputerWeekly.com

API Management: The role of APis in digital business transformation
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.
Posted: 08 Feb 2021 | Published: 09 Nov 2020

TechTarget ComputerWeekly.com

Computer Weekly - 24 January 2023: BBC under scrutiny over its digital strategy
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, the BBC faces in-depth scrutiny over its digital plans – we take a look at progress. Do you need to keep data forever? We examine the technologies behind infinite storage. And we find out about the digital transformation challenges in vehicle dealerships. Read the issue now.
Posted: 23 Jan 2023 | Published: 24 Jan 2023

TechTarget ComputerWeekly.com

A Computer Weekly buyer's guide to intelligent workload management
sponsored by TechTarget ComputerWeekly.com
EGUIDE: One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
Posted: 08 Feb 2021 | Published: 13 Nov 2020

TechTarget ComputerWeekly.com

Marketing software moves closer to centre of the CIO's vision
sponsored by TechTarget ComputerWeekly.com
EGUIDE: In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

Computer Weekly 50th anniversary special
sponsored by TechTarget ComputerWeekly.com
EZINE: It's been 50 years since Computer Weekly's launch on 22 September 1966. To mark this achievement, we have compiled a special edition of the magazine to reflect on how much the British technology industry has contributed over that time.
Posted: 08 Feb 2021 | Published: 22 Sep 2016

TechTarget ComputerWeekly.com