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• Oracle

  • Unlock the potential of the Oracle Exadata architecture

    Despite being almost five years old now, many implementations haven't realized all of the Oracle Exadata architecture benefits.

  • The state of Dell Toad: Oracle DBAs and how they can still benefit

    Since Dell acquired Quest Software, maker of the Toad tool for Oracle databases and applications, some questions have arisen about what would happen.

  • Sales reps out of control on issue of software license compliance

    A software vendor trolls a toll collection agency, and other ridiculous stories in the world of software license compliance.

• Data Management

  • From 4GLs to HTML5 desktop apps: Bringing data to the masses

    Advocating wider access to data, speakers at the Information Builders Summit 2013 traced a journey from 4GL tools to HTML5 desktop apps and beyond.

  • Enterprise data quality efforts in good company with MDM, governance

    Combining data quality initiatives with master data management and data governance programs can help ensure that data remains accurate and consistent.

  • Better data quality process begins with business processes, not tools

    Efforts to improve data quality should start with procedural changes to help avoid data errors, then the possible addition of data quality software.

• CRM

  • The Salesforce acquisition of ExactTarget: What to expect now

    Salesforce's acquisition of digital marketing software firm ExactTarget is virtually a done deal. Find out what customers can expect for the future.

  • CRM trends: Customer engagement, free range agents and more

    Fresh from the ACCE conference, Lena J. Weiner reports on multiple exciting trends in CRM, including automated and social CRM.

  • Former DJ helps businesses do customer engagement like rock stars

    Former Houston DJ Dayna Steele wants you to know that customer engagement has more to do with rock n' roll than you might think.

• SAP

  • Food bank network delivers with SAP mobility

    The nation's largest network of food banks is cutting out labor-intensive paper-bound processes with the help of SAP mobile technology.

  • SAP adds hybris to its SAP CRM tool set: More choices, or confusion?

    One expert calls SAP's purchase of hybris long overdue. Another wonders if SAP is confusing its own SAP CRM customers.

  • Limit returns, SAP procurement expenses with a stability study

    Stability studies, which measure how different materials respond to various conditions, can save companies huge amounts of money, writes Jawad Akhtar.

• Business Analytics

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  • In-memory applications take on big data analytics challenge

    In-memory tools and big data can be a potent analytics mix. But before you put them together, read advice from experienced users and consultants.

  • Texas utility deploys operational intelligence, improves 'on-boarding'

    TXU Energy applied Vitria operational intelligence software to gain a better customer view. Careful processes selection ensured quick performance.

• SQL Server

  • SQL Server 2014 'keeps up with the Joneses,' says analyst

    Ovum analyst Tony Baer says that most database platforms are moving toward in-memory features, and SQL Server 2014 is no different.

  • SQL Server high availability: Natural enemy of virtualization?

    Do SQL Server high availability and virtualization go together or not? Find out if virtualization is a good option for you in this tip by Bob Sheldon.

  • SQL Server 2014 due out in late 2013, in-memory OLTP a big feature

    Microsoft announced that the next version of its database, SQL Server 2014, will have in-memory features and be generally available in late 2013.

• Content Management

  • Cloud collaboration software connects at networking company Enterasys

    Enterasys Networks ended up with more users than expected when it deployed a cloud-based collaboration system. But that turned out to be a good thing.

  • Data value chain puts the focus on what matters most to a business

    In his career running data management systems for consumer goods companies, Richard Beaver has found a formula for success: the data value chain.

  • Quiz: Implementing digital asset management systems

    Take this quiz to test your knowledge of digital asset management (DAM) technologies and processes.

• Financial Applications

  • CFOs reap the benefits of BPM tools in efficiency, compliance

    BPM tools can help CFOs reduce errors and enhance the accuracy of reporting and forecasting, experts say.

  • CFOs can seize opportunity to lead good governance over IT

    Get tips from experts on how to enact good IT governance by getting the right people to do the right processes.

  • CFO survey finds interest in analytics and cloud on the rise

    According to a recent survey, CFOs expect to invest more in cloud, mobile and big data technology in coming years and spend less on IT infrastructure.

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