Business Management Research
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Vodafone Ireland implements world-class service excellence with HP BSM
Sponsored by: Hewlett-Packard CompanyThis case study explores how Vodafone Ireland Implemented an integrated, end-to-end IT management solution framework to deliver and track measurable business services with quantifiable benefits. Learn how they improved their major incident root cause identification success rate by 50%.
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Softbank Mobile reforms operation of its mobile internet service infrastructure
Sponsored by: Hewlett-Packard CompanyThis case study explores how SoftBank Mobile leveraged business service management software to enhance the capabilities of the infrastructure group that supports mobile internet services and automated the series of processes from failure detection to recovery.
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Bloor Research White Paper: Exploiting the Internet of Things with investigative analytics
Sponsored by: Infobright, Inc.In this resource, learn how the Internet of Things has opened the door to investigative analytics, and discover how you can use this approach to predict and prevent negative business patterns, better support customers and users, and more.
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BPO Edge E-Zine
Sponsored by: Hewlett-Packard CompanyThis comprehensive e-zine takes an inside look at the key tools, technologies, and innovations that are opening new opportunities in the finance and accounting (F&A) space – including business analytics, business process outsourcing, and more.
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The Tao of IT Portfolio Management
Sponsored by: InnotasThis resource offers ten steps to achieving IT portfolio management enlightenment. Learn how, by integrating APM and PPM solutions, CIOs can achieve better visibility into their entire IT portfolio, creating improved efficiency, lower costs and overall business harmony.
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A Leader in Forrester's Smart Process Applications Wave
Sponsored by: Kofax, Inc.This evaluation from Forrester looks at both the current capabilities of vendors to support cases and their potential to support projects and operations. Read now for an in-depth smart process application evaluation so you can make a more informed decision.
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Does Your Virtualization Platform Matter? - A Summary
Sponsored by: IBMThis analysis has been primarily directed at the value of virtualization from a business perspective, so that those whose role it is to provide business leadership can understand the benefit of the virtualization offerings when evaluating its selection.
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Optimizing Service – Driven Businesses
Sponsored by: Ramco SystemsThis white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.
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10 Tech Skills Heading the Way of the Dinosaur - 2013 Edition
Sponsored by: Global KnowledgeThere are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.
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IBM Sterling Supply Chain Visibility - Optimize your supply chain network through real-time, end-to-end visibility
Sponsored by: IBMConsult this resource to learn how greater visibility into the supply chain can help you effectively combat efficiency and performance challenges and pave the way for business success.
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Best Practices for Meeting Critical eDiscovery Challenges
Sponsored by: Hewlett-Packard CompanyThis resource outlines essential best practices that will help your organization overcome new and emerging eDiscovery challenges. Inside, discover how to gain visibility into eDiscovery processes and costs and drive better business outcomes.
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Real-Time BI Gives Performance Envelope a Big-Time Push
Sponsored by: SAS Institute Inc.This expert handbook offers practical advice that will help your organization evaluate, plan, and manage a real-time business intelligence (BI) and analytics deployment.
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Performance Management in Financial Services Isn’t Only for Executives
Sponsored by: Information BuildersSponsored by Information Builders, this Ventana research paper explains how performance management can improve operations while aligning processes with strategy and goals.
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Can Your Business Intelligence Environment Handle Data Growth?
Sponsored by: Information BuildersThis resource introduces embedded data stores as an answer to your business intelligence (BI) performance problems. Inside, learn how embedded data stores can improve reporting and analytic performance – even in the face of rapidly growing data volumes.
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Achieving a Single View of the Citizen With Information Management
Sponsored by: Information BuildersThis resource explores how creating a single view of the citizen by consolidating and synchronizing data can empower government agencies to support enhanced, information-based decision-making, improve operational performance, and more.
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Healthcare Performance Management Isn’t Only for Executives
Sponsored by: Information BuildersSponsored by Information Builders, this Ventana research paper can help your organization understand and apply healthcare performance management across the entire set of patient and provider processes.
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A New Era of IT
Sponsored by: Information BuildersThis resource explores how combining the right business intelligence (BI) platform with an expert integrated system will allow you to reorient and optimize IT practices for cloud computing, resulting in better performance, scalability, reliability, and more.
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Application Performance Management
Sponsored by: CompuwareThis resource examines how three different organizations were able to boost SAP performance – allowing them to improve business-critical processes, reduce operational costs, and increase efficiency – by utilizing the right application performance management (APM) tool.
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SAP Performance: A solution for Best-in-Class User Experience
Sponsored by: CompuwareThis brief data sheet introduces a performance management strategy for SAP users, providing your organization with end-to-end visibility into user experience and allowing you to identify and mitigate performance problems before they impact your business.
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Developing an Information Strategy in the Financial Services Industry
Sponsored by: Information BuildersIn this resource, financial services organizations will learn how they can use five key actions to develop a successful information strategy in order to improve processes, boost productivity, enhance decision-making, and more.
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Business Intelligence. It's Better Here: Why the WebFOCUS BI Platform Beats the Competition
Sponsored by: Information BuildersThis resource offers guidance to help you navigate the business intelligence (BI) marketplace, and introduces a BI platform that can help meet your business needs. Also inside, find eight key motivators you should consider when choosing a BI tool.
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How You Can Improve SAP Performance
Sponsored by: CompuwareIn this webcast, IT and business leaders will find practical advice and insights for improving SAP system performance. Tune in now to learn about common SAP performance challenges and find out what you can do to overcome these obstacles.
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Predictive Analytics in Action: Real-World Examples and Advice
Sponsored by: SAS Institute Inc.This expert handbook offers practical advice that will help you successfully plan and manage a predictive analytics program. Inside, discover how you can avoid common pitfalls and challenges and gain the knowledge you need to realize the promise of predictive analytics.
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Disclosure Management for budgeting, planning and forecasting -- the next frontier?
Sponsored by: IBMThis resource explains how disclosure management can lead to significant productivity gains when used for statutory reporting, and evaluates the viability of this strategy as an option for improving budgeting, planning, and forecasting (BPF) financial processes.
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Unified Information Governance: Modern Retention Enablement
Sponsored by: IBMThis brief video explains how you can evolve your records and information management (RIM) processes using modern retention enablement, allowing for information visibility and more strategic decision-making.
