ESSENTIAL GUIDE:
IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
EBOOK:
In this E-Guide, we explore the market for APM tools, their role as part of a wider security strategy and look at how APM should be tied to business metrics.
CASE STUDY:
This exclusive case study reveals how the right analytics strategy enabled the law firm Ashurst Australia to address the challenges of business growth by analyzing business performance, identifying opportunities for improvement, and more.
WHITE PAPER:
In this white paper, you will discover business reporting platform that ensures you have the information you need when you need it to make decisions that run your company.
WHITE PAPER:
Consult this resource to learn how greater visibility into the supply chain can help you effectively combat efficiency and performance challenges and pave the way for business success.
WHITE PAPER:
This brief resource examines current challenges with talent acquisition and counts down five best practices to help HR leaders address the skills gap by developing internal talent.
CASE STUDY:
One of the world's fastest growing manufacturers of fashion eyewear needed a scalable system to process over 250,000 transactions each year. Read this case study to discover how this eyewear company was able to anticipate a 50% increase in revenue while reducing risk of a credit card data breach.
EGUIDE:
In this SearchCRM.com expert e-guide, find insights from leading organizations and industry authorities to help you address the challenges of monitoring and measuring your CEM strategy. Also inside, find 10 steps for improving your customer experiences.
WHITE PAPER:
This brief resource examines the business impact of big data, and explores how a next-generation analytics platform helps reduce costs and fuel smarter decision-making.
RESOURCE:
Access this brief video to discover one platform that caters to businesses considering self-service analytics. Find out the capabilities such a system can provide, and what benefits your company could see.