Quality Standards Reports

The Automation Evolution: An Analysis of the Evolution of Automation in Software Quality Management
sponsored by IBM
WHITE PAPER: This paper examines the benefits of quality management automation, the progression of its adoption and future opportunities for expanding it.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

IBM

Journey towards Zero Defects: Challenges, Best Practices and Testing Models
sponsored by Wipro
WHITE PAPER: Organizations face different challenges at different levels of testing maturity. Testing Maturity Model (TMM) and Test Process Improvement (TPI) are two of the contemporary testing maturity models discussed in this paper.
Posted: 10 Nov 2005 | Published: 01 Nov 2005

Wipro

Methodology for Information Quality Management
sponsored by Harte-Hanks Trillium Software
WHITE PAPER: This paper discusses how Trillium Software extends that principle to ensure services are driven by data governance defining the criticality and use for the data, and establishing roles and responsibilities within the business and IT to achieve business goals and objectives.
Posted: 10 May 2011 | Published: 10 May 2011

Harte-Hanks Trillium Software

Key best practices for cloud testing
sponsored by IBM
EGUIDE: This expert e-guide explains the benefits of testing software in cloud environments. Read this and gain tips for cloud testing, including ensuring a plan is in place in case of an interruption to service, learning the differences between testing in private and public clouds, exploring the risks of moving to a cloud-based testing solution and more.
Posted: 14 Jun 2012 | Published: 14 Jun 2012

IBM

Value-Driven Quality Management for Complex Systems: Six Strategies for Reducing Cost and Risk
sponsored by IBM
WHITE PAPER: This paper looks at quality strategies which deliver a positive operational return on investment, improving quality whilst reducing cost and risk. Read on to learn more.
Posted: 02 Nov 2010 | Published: 08 Jul 2010

IBM

Multiple Job Scheduling Environments
sponsored by RevSoft
WHITE PAPER: Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
Posted: 10 Sep 2008 | Published: 09 Sep 2008

RevSoft

Quality of Service (QoS) in High-Priority Applications
sponsored by Transition Networks, Inc.
WHITE PAPER: This paper will discuss both hard and soft QoS techniques including 802.1P, IP Precedence, Differentiated Services, Resource Reservation Protocol (RSVP) and ATM specific priority resources.
Posted: 08 Sep 2008 | Published: 05 Sep 2008

Transition Networks, Inc.

UCB Gains Efficiencies and Realizes Lower TCO with CallCopy Call Recording
sponsored by NACR
CASE STUDY: Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012

NACR

Embedding Analytics into Processes
sponsored by SAS
WHITE PAPER: In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
Posted: 30 Jul 2010 | Published: 30 Jul 2010

SAS

Building, testing and scaling your next mobile application
sponsored by Neotys
EGUIDE: What information do you need to build a successful mobile application? View this expert E-guide to learn best practices for building your company's next mobile application. It discusses how you can ensure that your application scales with proper testing metrics as well as other helpful topics.
Posted: 06 Mar 2013 | Published: 06 Mar 2013

Neotys