EGUIDE:
AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 10 AI and machine learning use cases for ITSM
EGUIDE:
Western Australian aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years. This 1-page brief summarises how this overhaul has helped free up the resources needed to provide better quality of care for residents.
WHITE PAPER:
Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today.
WHITE PAPER:
This whitepaper details the importance of IT service visibility for providing the performance your users demand and justifying the value of your services.
EGUIDE:
Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations.
WHITE PAPER:
This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.
WEBCAST:
This webcast covers an IT staffing service that will help fill in the holes in your understaffed IT department however you need it, and without breaking the bank.
sponsored by Hewlett-Packard Enterprise and Intel ®
VIDEO:
This short video discusses emerging trends that are impacting IT pros jobs, and learn about skill sets you need in order to be successful in this new style of IT.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.
