WHITE PAPER:
The common thread of successful software development is enabling collaboration in context - making the process transparent so stakeholders remain informed and empowered to contribute. Once this thread is established, technology can be implemented that provides the glue for stakeholders to collaborate and meet their time to market or goals.
DATA SHEET:
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
WHITE PAPER:
Most companies have separate Environments for their Enterprise Resource Planning. In this paper learn how Rev Scheduler comes shipped with multiple Environments so even at initial installation you have a multiple Environment Scheduler in place.
WHITE PAPER:
In their latest book, Thomas Davenport, Jeanne Harris and Robert Morison show how companies apply analytics in their daily operations. We see examples of analytics at work within core processes in a variety of business areas. Read this white paper to learn how embedding analytics into your organization's processes can help you.
EGUIDE:
The consequences of poor quality data can be catastrophic – for BergerABAM, an engineering and construction company, the result of bad data was a $1 million deficit. Read this expert guide to learn why businesses today need data quality management policies and find out how to craft an effective initiative.
CASE STUDY:
Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
CASE STUDY:
NAV CANADA helped enhance the security of its Web applications through best practices such as regular scanning and testing for vulnerabilities throughout the software development lifecycle.
PRESENTATION TRANSCRIPT:
Using Robot/CONSOLE, we’ll show you how you can streamline your run book, eliminate manual tasks, and make your operations team more responsive to your critical business processes. Read this presentation transcript and learn how Robot/CONSOLE can solve the headaches of resource monitoring.
EGUIDE:
This expert e-guide offers tips and tricks for putting yourself in the agile frame of mind when using ALM tools. Read this now and learn about the qualities and attributes that make development, testing, QA, requirements management, version control, security and other ALM process tools agile.
