WEBCAST:
To state that the customer experience is critical for business growth is an understatement. In a recent survey, almost 70% of respondents claimed they would switch brands simply based on customer service. With that much on the line, ensuring your CX team is fast, efficient, and empathetic is the key. Watch this webcast to learn about this trend.
WEBCAST:
Tune in to this informative webinar to learn how Azure Virtual Desktop can help your organization tackle the workforce challenges of today, all while allowing you to optimize your end-user experience.
EBOOK:
As technologies evolve, organizations need to adopt new strategies to achieve success. This guide is designed as a strategy primer for enterprise architects and IT leaders to map out how to tackle modern IT strategy, focusing on the most important key trends. Read now to learn more.
EBOOK:
Generative AI is revolutionizing enterprises, democratizing access to AI and driving adoption across business functions. This e-book from MIT Technology Review explores how IT leaders are leveraging large language models to unlock business value. Read on to discover key considerations to get started and more.
CASE STUDY:
In 2022, a private, university-based regional health system in Maryland faced challenges efficiently managing its internal labor as its operational costs increased post-pandemic. Discover how organization partnered with AMN Healthcare to implement a customized vendor-neutral VMS solution for clinical and non-clinical workforce management.
WHITE PAPER:
As their approaches to cloud have evolved, many organizations have become “hybrid by accident.” Unfortunately, this posture can pose visibility and management issues. To discover how you can shift to a “hybrid by design” posture, and to learn how doing so can simplify your IT operations, dig into this white paper.
RESEARCH CONTENT:
Google Cloud surveyed 800 enterprise technology leaders world-wide to understand the relationship between gen AI, APIs, and applications. Read more in this State of API and Applications report on how organizations are adapting to gen AI.
EBOOK:
As the volume of data continues to snowball and organizations increasingly adopt AI, the need for a robust data governance strategy has become even more critical for success. This e-book examines how a lakehouse architecture with unified data and AI governance can help. Read on to learn how you build customer trust for your business.
EBOOK:
There are many steps to fully leverage the power of multi-factor authentication (MFA) security without disrupting the workforce. A modern, automated approach to MFA can help organizations control access, safely automate recovery, and dramatically reduce the risk of data breaches. In this 20-page e-book, unlock an MFA deployment guide.
