EGUIDE:
The pandemic drove demand for embedded and digital communications as organisations looked to replace in-person communication. As a result, new CPaaS use cases emerged around telehealth, e-commerce and retail. This infographic highlights some of the key use cases driving change in the market.
EZINE:
Sustainability is now seen as a necessity for business to have on their agenda, so read about how the channel is turning green to capture customer attention. Also discover how the pandemic has changed sales forever and boosted the importance of relationships, as well as learn about how to handle currency fluctuations, rises and inflation.
EGUIDE:
Microsoft Teams e-discovery enabled for hybrid cloud systems, and digital transformation hinges on information governance policies. Read this e-guide to learn more.
CASE STUDY:
This informative case study examines how a global business was able to extend their high-performance infrastructure to deliver online responses in less than ten milliseconds, regardless of location.
EGUIDE:
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
WHITE PAPER:
This informative paper examines some of the top UC solutions on the market and compares their TCO so you can see which tool will both satisfy your requirements and fit your budget.
WHITE PAPER:
This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
CASE STUDY:
Uncover why a implementing a CallCopy recording solution that is easy to use, search, update, support and maintain can offer a lower TCO than other solutions, as well as fulfilling all your call recording needs.
WHITE PAPER:
This white paper discusses how third party enhancements focused on security, archiving, and encryption can provide more capable, granular services than Microsoft offers in Office 365.
WHITE PAPER:
This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.