Web-Based Self Service Multimedia

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Helping United Soar to New Heights sponsored by Hewlett Packard Enterprise WEBCAST: View this short webcast to see how United Airlines benefited from a flexible data center solution that ensured constant availability, as well as the scalability to meet their ever-changing environment needs. Posted: 02 Jan 2014 \| Premiered: Jan 2, 2014 TOPICS: Airline Industry \| CIOs \| Customer Data Management \| Customer Satisfaction \| Customer Service \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers

Pave the Road to "Perfect Order" Performance with Integrated Fulfillment sponsored by SAP America, Inc. WEBCAST: Get a first-hand view of how SAP solutions can help you improve your organization's business processes for transportation management, logistics, and warehouse management. SAP's advanced solutions deliver the functionalities you need... Posted: 04 Feb 2008 \| Premiered: Nov 13, 2007 TOPICS: Business Processes \| Customer Service \| Supply Chain Management \| Transportation Management \| Warehouse Management \| WMS

Explore the Features and Benefits of Real-Time Mobile Engagement sponsored by Kofax, Inc. WEBCAST: In this video, you'll learn about Kofax Mobile Capture, which allows you to take a photo and instantly insert that information into the appropriate business process. Watch now to learn how this innovative technology enables you to extract more valuable data so customer engagement is enhanced. Posted: 31 Mar 2014 \| Premiered: Oct 7, 2013 TOPICS: Business Process Management \| Business Processes \| Mobile CRM

Dynamic Case Management: A Foundation for Agile Enterprise Business Applications sponsored by Pegasystems VIDEO: The dynamic case management approach is helping companies achieve significant, competitive results. In this webinar, learn how your company can also achieve better service outcomes with dynamic case management. Posted: 05 May 2011 \| Premiered: 02 May 2011 TOPICS: Application Development \| Business Intelligence \| Business Performance Management \| Business Process Management \| Business Processes \| Business Systems

Author and deploy rules using WebSphere ILOG JRules Business Rules Management System sponsored by IBM PRODUCT DEMO: Learn how the WebSphere ILOG JRules BRMS can automate decision making for data validation, eligibility and pricing in a real-world scenario. This demo shows how JRules BRMS allows organizations to gain a competitive advantage by adapting business systems to evolve with changing business policies and decisions. Posted: 12 Dec 2010 \| Premiered: 12 Dec 2010 TOPICS: Application Development \| Application Server Hardware \| Application Server Software \| Applications Management \| Business Process Management \| Business Process Management Software \| Business Processes \| WebSphere

Help! The Applications Octopus is Strangling our Business! Is your business strangled by outdated applications and inflexible architectures? sponsored by ASG Software Solutions WEBCAST: This webcast shows insights into enabling businesses to face business challenges by combining business driven information systems and effective application portfolio management. Posted: 03 Nov 2010 \| Premiered: Nov 16, 2010, 11:00 EST (16:00 GMT) TOPICS: Application Portfolio Management \| Architectures \| Business Communications \| Business Process Management \| Business Processes \| Enterprise Architectures \| SOA

Webcast: Unlocking New Insights and Opportunities with Big Data sponsored by IBM WEBCAST: In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency. Posted: 05 Sep 2013 \| Premiered: Aug 19, 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| CRM \| CRM Analytics \| CRM Analytics Software \| CRM Best Practices \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Mining Software

Microsoft Dynamics CRM Trial sponsored by Microsoft TRIAL SOFTWARE: Enable your customers to choose the right deployment model for their specific business and IT needs, with the flexibility to change deployment models over time if their needs or preferences change. Posted: 10 Mar 2008 \| Premiered: 01 Jan 2006 TOPICS: Business Processes \| CRM \| Deployment \| Integration

Oracle Advanced Customer Services: Solution Support Center sponsored by Oracle Corporation WEBCAST: The Oracle Solution Support Center, Oracle's most comprehensive Advanced Customer Service, is the best way to protect mission-critical operations and drive business success. Posted: 18 Feb 2008 \| Premiered: Feb 18, 2008 TOPICS: Business Process Management \| Customer Service \| IT Management \| Operating Systems \| Operational Support Systems \| Oracle (Product)

IBM Watson at Work: The Rise of Cognitive Computing sponsored by IBM. WEBCAST: Access this eye-opening webcast to learn about a question-answering analytics system that functions as a self-service chat session for customers that would normally contact a call center. Discover how this tool can drastically improve customer experience, decrease issue resolution time, increase top-line revenue, and more Posted: 17 Jul 2013 \| Premiered: Jul 17, 2013 TOPICS: Customer Satisfaction \| Customer Service \| Data Analytics \| Text Analytics