WHITE PAPER:
Loyalty programs are a necessary part of a successful CRM program and long-term customer retention. Compare available programs, learn what a loyalty program can achieve for your business and gain an eight step guide to designing your own successful plan.
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In this white paper, IT pros share how a smarter approach to auditing enabled them to strengthen their security posture and simplify their change monitoring process.
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Unauthorized change is the most significant threat to an IT organization's ability to improve availability, security and compliance. That's why thousands of organizations worldwide use Tripwire® Enterprise as their configuration audit and control sol
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This paper outlines the steps that organizations must take to improve their systems and software development processes, including key best practices. It discusses solutions for unifying fractured, global development groups with existing infrastructures.
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This white paper discusses how to reduce operational costs and risk while you improve the accessibility of critical business data. Don't put your business in a catch-up position - be the one in the forefront with the CDC advantage.
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As applications become more complex, and faster releases are expected, the chance that errors will occur is high - especially during database updates. In this resource, discover a software that simplifies database deployment and configuration for business-critical apps, as well as forecasts the impact of database changes before they're made.
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This white paper shows you how a combined IBM and Wind River quality management solution can help you deliver higher-quality products to the marketplace faster.
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This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
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This white paper explores the capabilities and benefits that the next phase of application lifecycle management (ALM) must deliver in order to overcome the challenges of application delivery.
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Sandy Carter, Vice President of SOA and WebSphere Strategy, IBM Corporation, takes readers through a specific roadmap on how, where, when, and why to embrace a Service Oriented Architecture (SOA) strategy in her new book.
