VoDSL Services White Papers

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VoDSL Services White Papers (View All Report Types)

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services sponsored by Lenovo and Intel WHITE PAPER: This white paper details the value of an exceptional support team. Posted: 17 Oct 2014 \| Published: 01 Aug 2013 TOPICS: Data Center Management \| Data Centers \| IT Consulting Services \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Server Management

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

Driving Business Value With Infrastructure Platforms sponsored by EMC Converged Platforms. WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation. Posted: 15 Feb 2012 \| Published: 31 Dec 2011 TOPICS: Cloud Archive \| Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| IT Infrastructure \| IT Service Management \| IT Services \| Private Cloud \| Private cloud computing \| Server Virtualization

Building and maintaining effective cloud computing infrastructures sponsored by Circadence WHITE PAPER: This white paper explores the nature of today’s technical challenges preventing the widespread adoption of cloud computing infrastructures in the enterprise and offers solutions to overcome them. Posted: 09 Jun 2011 \| Published: 09 Jun 2011 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| IP Services \| Network Architectures \| Network Infrastructure \| Network Management

The Future of IT: A Customer First Approach sponsored by BMC Software, Inc. WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs. Posted: 17 Feb 2014 \| Published: 13 Feb 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions sponsored by ConnectWise WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Channel Management \| CRM \| IT Management \| IT Services \| Sales \| Sales Channels

How to Avoid 4 Growth-Defying IT Dilemmas sponsored by ServiceNow WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money. Posted: 29 Apr 2013 \| Published: 29 Apr 2013 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services

The ServiceNow Service Automation Platform sponsored by ServiceNow WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money. Posted: 12 May 2014 \| Published: 13 May 2013 TOPICS: Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Systems Management \| Systems Management Services

Outsourcing IT Projects to Managed Hosting or the Cloud sponsored by Rackspace Technology WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud. Posted: 09 Jan 2015 \| Published: 07 Jun 2014 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing

Showing the Value of Your Services and Becoming a Trusted Advisor sponsored by Solarwinds MSP WHITE PAPER: This informative guide explores 7 key tips for MSP success and how you can provide top-tier services. Posted: 25 Apr 2014 \| Published: 25 Apr 2014 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services