PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
WHITE PAPER:
View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
WHITE PAPER:
In response to these challenges, savvy businesses are increasingly turning to visualization-based data discovery tools, which promote self-service business intelligence (BI). This informative paper provides valuable information about visualization-based data discovery tools and how they can help IT decision-makers derive more value from big data.
EGUIDE:
If SQL Server 2008 R2's self-service business intelligence (BI) features made the release appealing to business users, then the data quality, analysis, and master data management capabilities that give IT more control over self-service BI in SQL Server 2012 will make this latest release attractive to DBAs. Read this expert e-guide to learn more.
EGUIDE:
Wayne Eckerson explores the challenges of implementing self-service BI tools in this e-guide. Read it today to discover ten key best practices for self-service BI, including what you need to know about the two main types of users, the realities and challenges of self-service BI, and much more.
WHITE PAPER:
Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
WHITE PAPER:
Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
EBOOK:
This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
WHITE PAPER:
This paper lists and explains the top 5 considerations for enabling self-service business analytics. Discover the type of software and amount of discipline necessary to make it happen.
WHITE PAPER:
IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
