WCM Reports

It’s Time to Rethink “Enterprise” Software
sponsored by OpenText
WHITE PAPER: The following white paper explores the real state of "enterprise" software solutions in regards to web content management and customer experience management. Learn what these solutions need to include justifying the "enterprise" title. Most importantly, discover how to select the right CEM solutions that fit your needs.
Posted: 06 May 2014 | Published: 01 May 2014

OpenText

Context-Aware Tech Senses, Responds to Customer Needs
sponsored by TechTarget Content Management
EBOOK: This expert handbook explores how to leverage context-aware technologies to create appropriately personalized customer experiences. Discover how to deliver on the promise of personalized content delivery with tools and strategies for web content management, marketing automation, machine learning, and more.
Posted: 19 Apr 2016 | Published: 15 Apr 2016

TechTarget Content Management

Making The Business Case For Content Analytics
sponsored by IBM
EGUIDE: Can you demonstrate how content analytics tools can benefit your organization? This expert guide reveals best practices for building a strong business case for content analytics software. Gain insights from successful use cases, social media examples, and much more.
Posted: 23 Jan 2014 | Published: 23 Jan 2014

IBM

Simple Steps for Improving Content Delivery
sponsored by Limelight Networks, Inc.
WHITE PAPER: Consult the following informative white paper to uncover a tried and true content performance solution that focuses on middle-mile optimization. Explore the benefits of middle-mile technologies, how real companies are leveraging this kind of acceleration and more.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

Limelight Networks, Inc.

ECM Software Helps Overcome Content Challenges
sponsored by TechTarget Content Management
EBOOK: ECM software, once limited to document management, has broadened its applications to include records management, web content management, workflow and collaboration. Learn how to evaluate ECM software to see which ones belong in your enterprise information toolkit.
Posted: 09 May 2016 | Published: 02 May 2016

TechTarget Content Management

Websites are Dead. Long Live Digital Presence
sponsored by Limelight Networks, Inc.
WHITE PAPER: In this resource, learn why the website as you know it is dead, and find guidance to help you engage and interact with customers through your content and build a stronger digital presence.
Posted: 23 Jul 2013 | Published: 31 Oct 2012

Limelight Networks, Inc.

Executive Visions on Video in the Workplace
sponsored by UStream
WHITE PAPER: Access the following white paper to uncover how leading executives are leveraging the effectiveness of live video for higher sales and customer engagement. Discover the technology to consider and why a live video initiative should be implemented as soon as possible.
Posted: 20 Feb 2014 | Published: 20 Feb 2014

UStream

Marketing strategies to improve customer understanding
sponsored by TechTarget Customer Experience
EGUIDE: In our customer-centric market, the voice of the consumer is having a major effect on day-to-day business decisions. This expert e-guide reveals tips and advice to help readers utilize marketing strategies to best improve the customer experience and understanding.
Posted: 19 Jun 2012 | Published: 19 Jun 2012

TechTarget Customer Experience

How to be Proactive in Securing Adobe Creative Cloud Data
sponsored by CDW Corporation
WHITE PAPER: Product, website and application design teams can now use Adobe Creative Cloud services to reduce licensing costs and access secure versions of Adobe's applications on a subscription basis in the cloud. This resource outlines Adobe's strict security measures around Creative Cloud as well and touches on the storage options and collaboration tools.
Posted: 18 Apr 2014 | Published: 28 Feb 2014

CDW Corporation

Thumbs Up! Customer Engagement for a New Generation A Benchmark Study of the Impact of Social Media on Customer Service
sponsored by DMG Consulting
WHITE PAPER: This paper reviews a study of the impact of social media on customer service and how to plan and implement social media for maximum effectiveness within your business.
Posted: 16 May 2012 | Published: 01 Nov 2011

DMG Consulting