WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
TRIAL SOFTWARE:
Download a free trial version of IBM® Rational® Team Concert Standard Edition, a member of the Rational Team Concert family of products built on the Jazz Technology Platform. Jazz is a scalable, extensible team collaboration platform for seamlessly integrating tasks across the software lifecycle.
WEBCAST:
This one-stop-shop for CIOs discusses the 3 most important trends companies can capitalize on to help future success. Access this webinar now for an in-depth look into essential topics.
TRIAL SOFTWARE:
Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
WEBCAST:
If you are using Open Source, doing Agile but not able to consistently meet project goals, and aren't sure what tools you need -- check out how Rational Team Concert can help. See how Rational Team Concert automates core Agile practices -- like consistent team collaboration, rapid response to change, and frequent delivery of [...]
WEBCAST:
This Webinar in the Apply Business Analytics series will highlight the specific methods and unique data requirements needed to deal with advanced analytics so that you can effectively and efficiently uncover hidden relationships, anticipate the future and adapt to change.
WEBCAST:
In this webcast, AbitibiBowater, the eighth largest publicly traded pulp and paper manufacturer in the world, shares how they successfully virtualized mission-critical Oracle solutions such as JD Enterprise One, Oracle Databases and Oracle Business Intelligence data warehouses.
WEBCAST:
What keeps your customers happy when it comes to software? Tune into this video to learn more about what you can do to improve your software testing and quality assurance. It outlines the pros and cons of satisfied customers and what the means for your business. View this resource now to learn more about improving your software.
