Commercial Banking Industry White Papers

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Optimize Customer Experience to Achieve Competitive Advantage
sponsored by Wipro
WHITE PAPER: Outsourcing Center and Wipro performed a survey that aimed to gauge how banking institutions are doing with their customer experience initiatives. While not a complete picture of how these financial institutions are progressing with their customer experience efforts, survey results point to some general trends and beliefs in this important area.
Posted: 21 Oct 2009 | Published: 21 Oct 2009

Wipro

Business Process Management: Banking
sponsored by IBM
WHITE PAPER: Banks can address operational challenges and differentiate themselves through business model innovation and business process optimization. Read this paper to learn more.
Posted: 02 Jul 2010 | Published: 15 Jan 2010

IBM

Eagle Bank Keeps Deposits and Customer Data Safe
sponsored by Imprivata
WHITE PAPER: This case study highlights one bank's successful enforcement of a strong password policy by implementing a single sign-on (SSO) solution. Read on to learn how you can maintain GLBA compliance, and reduce IT's access management.
Posted: 11 Apr 2014 | Published: 28 Feb 2010

Imprivata

Cisco IBSG Global Research Reveals New Ways for Banks To Prosper in an Omnichannel World
sponsored by Cisco Systems, Inc.
WHITE PAPER: Banking customers worldwide are ready for an omnichannel experience – are you ready to give it to them? This resource describes the concept of omnichannel banking, why your customers need it, and why you shouldn't wait to offer it to them.
Posted: 17 Aug 2012 | Published: 17 Aug 2012

Cisco Systems, Inc.

Your Small Business Security Questions Answered: SocialNetworks, SensitiveData, Business Banking
sponsored by AVG Technologies USA, Inc.
WHITE PAPER: This white paper answers your most critical small business security questions. Social networks, sensitive data, and business banking are all topics covered in this security guide. Read this paper now to learn more.
Posted: 05 Nov 2010 | Published: 05 Nov 2010

AVG Technologies USA, Inc.

Rebuilding the Banking Landscape: Restoring Customer Confidence and Returning to Growth
sponsored by Micro Focus, Ltd
WHITE PAPER: This paper looks at the ways that banks are having to adapt to rise to these challenges, the constraints they face and how innovative changes in IT infrastructure can release time, money and capacity to meet the demands of the new banking landscape.
Posted: 22 Jul 2010 | Published: 22 Jul 2010

Micro Focus, Ltd

Meeting the new data needs of today’s changing financial institutions
sponsored by IBM
WHITE PAPER: This white paper describes an approach to data storage and protection that addresses the growing storage management challenges in the banking industry – including those introduced by big data.
Posted: 23 Oct 2013 | Published: 30 Apr 2012

IBM

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks
sponsored by Vision Solutions
WHITE PAPER: The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime.
Posted: 09 May 2008 | Published: 01 Jan 2007

Vision Solutions

Managing 21st Century Business and Technology Innovation: Core Banking Transformation with System z
sponsored by IBM
WHITE PAPER: This paper provides practical insights into global best practices and the strategic benefits of core banking transformation through the lens of the CEO, COO and CIO.
Posted: 14 May 2008 | Published: 01 Oct 2007

IBM

Effective Data Governance in Banking
sponsored by IBM Software Group
WHITE PAPER: This paper reviews the main issues facing today's banks, as well as an approach to designing, implementing, managing and maintaining an effective data governance support structure - all while helping banks maintain compliance to government regulations.
Posted: 20 Jun 2007 | Published: 01 Jun 2007

IBM Software Group