WHITE PAPER:
This whitepaper explains how business people are allowed to directly define how their business rules are being executed with a BRMS; and, perhaps more important, how it facilitates change in an easy, safe and reliable manner.
WHITE PAPER:
What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on "11 Questions Every CIO Should Ask Their IT Manager", and how Red Hat open source solutions can help.
WHITE PAPER:
Customer relationship management (CRM) deployments can be complex and difficult. This white paper provides a checklist of the ten critical success factors for organizations to follow to avoid common pitfalls as they design and deploy their CRM system.
WHITE PAPER:
Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
WHITE PAPER:
Delivering applications and data to mobile workers is a key initiative among modern organizations. Mobile field initiatives offer tangible benefits, such as improved customer service and productivity. Learn how a virtual private network (VPN) helps achieve a seamless deployment while providing reliable network connections for mobile workers.
WHITE PAPER:
Unified Communications (UC) can be viewed as another set of data and protocols utilizing IP networks. From a security perspective, it is very similar to other IP data services. This document describes the security issues that organizations should consider as they deploy UC, and offers Polycom's recommendations for implementing secured UC.
WHITE PAPER:
To react quickly to customers’ needs, organizations are decentralizing their workforce and shifting them into the flow of their customers’ lives.
WHITE PAPER:
Uncover analysis of the findings in two surveys revealing workers’ attitudes about employee engagement, productivity, and communication technologies.
WHITE PAPER:
Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
WHITE PAPER:
Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
