ERD White Papers

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ERD White Papers (View All Report Types)

AI & Automation: Emerging Trends in the IT Industry Today sponsored by Slack WHITE PAPER: Explore how AI and automation are redefining work to enhance productivity and cut costs for IT teams. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

Speed Up Your Software Development Cycle sponsored by Slack WHITE PAPER: Learn how to accelerate coding and deliver more software faster. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

Service Experience: The Next Value Driver for Global Business Services sponsored by ServiceNow WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations. Posted: 06 Oct 2023 \| Published: 06 Oct 2023 TOPICS: IT Management

16 Tips for Working Smarter with Slack Apps and Workflows sponsored by Slack WHITE PAPER: Learn how to harness Slack's integrations and advanced features automate workflows and optimise communication. Posted: 20 Dec 2023 \| Published: 20 Dec 2023 TOPICS: IT Management

Building Business Resilience to Protect Against a Destructive Cyber Attack sponsored by Dell Technologies WHITE PAPER: Read this paper to learn the best practices around building cyber resiliency that will ensure your organization is prepared and can offer protection against cyber attacks. Posted: 05 Jan 2021 \| Published: 05 Jan 2021 TOPICS: IT Management

How Slack's own developers use Slack sponsored by Slack WHITE PAPER: Access this paper to learn exactly how Slack's own developers use Slack to maximize collaboration between the engineering teams. Posted: 20 Aug 2021 \| Published: 26 May 2020 TOPICS: IT Management

11 Ways Infrastructure and Service Visibility Delivers Benefits Across IT sponsored by ServiceNow WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together. Posted: 06 Oct 2021 \| Published: 06 Oct 2021 TOPICS: IT Management

The Human Experience of IT Service Management sponsored by ServiceNow WHITE PAPER: Positive employee experiences can lead to excellent customer experiences. Learn how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly. Posted: 14 Apr 2021 \| Published: 14 Apr 2021 TOPICS: IT Management

How a cloud-native CMS makes content delivery faster and easier sponsored by Adobe WHITE PAPER: Download a copy of this 16-page guide to see how a cloud-native CMS can make content delivery faster and easier for the ultimate personalized experience. Posted: 08 Jun 2021 \| Published: 08 Jun 2021 TOPICS: IT Management

High Performance All Flash Ceph Cluster on Supermicro X12 CloudDC platform sponsored by Supermicro WHITE PAPER: Check out this e-book to learn about a Ceph cluster based on an all-flash storage server with 3rd Gen Intel® Xeon® Scalable Processors using all-flash NVMe SSDs and discover how it held up to testing by Supermicro experts. Posted: 08 Sep 2021 \| Published: 08 Sep 2021 TOPICS: IT Management