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This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
WHITE PAPER:
Access this white paper to see survey results from enterprise executives regarding business intelligence and analytics strategies. Find out what SAP platforms require to be successful.
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The current utilities environment requires companies to decrease costs while increasing the ability to control utility assets. One key challenge is how to take advantage of new technologies to better manage the delivery of service to customers today and into the future. IBM Service Management for the IUN provides a blueprint for getting started.
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Bandwidth management is a common technique employed by IT organizations to improve quality of service over the WAN. It typically involves assigning guaranteed levels of bandwidth and traffic prioritization to improve application performance.
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This white paper explores how onboarding optimizes the value of new employees and describes evidence-based best practices that hiring managers should follow to fuel onboarding success.
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In this white paper, you will discover business reporting platform that ensures you have the information you need when you need it to make decisions that run your company.
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This report explores how mid-sized companies are harnessing the power of business analytics to exploit more data, equip more business users with decisions support, and ultimately deliver substantial performance improvements.
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Understanding how to manage many different types of back-office tasks in the most consistent and efficient manner is a perplexing challenge. This paper will describe how automated workforce optimization is the solution. Continue reading to learn how to improve the customer experience while decreasing required staffing through predictive modeling.
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This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.