SLAs White Papers

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SLAs White Papers (View All Report Types)

ISSU: A Planned Upgrade Tool sponsored by Juniper Networks, Inc. WHITE PAPER: This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures. Posted: 25 Nov 2008 \| Published: 25 Nov 2008 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Change Management \| Downtime \| High Availability \| Operating Systems \| SLA \| Testing

Dynamic Initiators That Give You the Control You Need sponsored by MVS Solutions WHITE PAPER: This paper discusses the initiator requirements, and how ThruPut Manager optimizes and automates batch job queuing and initiation. Posted: 21 Jan 2009 \| Published: 21 Jan 2009 TOPICS: Business Process Automation \| Compliance Best Practices \| Data Center Management \| Data Centers \| Load Balancing \| SLA \| Systems Software \| z/OS

Why Service Level Management is Mission Critical for all IT Service Providers sponsored by Autotask Corporation WHITE PAPER: Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. Read this whitepaper to learn how to make the most of your Service Level Management (SLM) tools. Posted: 10 Dec 2010 \| Published: 10 Dec 2010 TOPICS: Billing Software \| CRM \| ITIL \| Reporting Software \| SaaS business intelligence \| Service Level Management \| SLA

Guide to Virtual Server Protection sponsored by Hewlett-Packard Enterprise WHITE PAPER: HP Data Protector simplifies application protection through unified recovery and advanced automation and can help you meet any SLA for up to 70% less cost than competitive backup software solutions. Posted: 22 Jul 2011 \| Published: 22 Jul 2011 TOPICS: Backup for Virtualized Servers \| Backup Server Hardware \| Backup Software \| Backups \| Data Management Software \| Data Recovery \| Data Security \| Data Storage \| SLA \| Virtualization Security

Getting to the Root cause of Network and Application Issues sponsored by Fluke Networks WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before. Posted: 23 Mar 2012 \| Published: 22 Mar 2012 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Network Management \| Network Management Protocols \| Network Management Software \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Networking \| SLA \| SLA Management Services \| SNMP \| Tablet PC

EMC Extends Benefits of File Virtualization into the Archive sponsored by EMC Corporation WHITE PAPER: This paper, discusses some of the challenges around virtualizing archives and explore how EMC has leveraged Rainfinity file virtualization with Centera CAS. Posted: 19 Jun 2008 \| Published: 01 Jun 2007 TOPICS: Content Archiving \| Networking \| ROI \| SLA

How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 22 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

Cisco® ONE: The Value of Advanced Flow Control sponsored by Cisco Systems, Inc. WHITE PAPER: Discover how utilizing the advanced flow control capability in Cisco Open Network Environment (ONE) can help you overcome the complex monitoring challenges you are facing today. Posted: 28 Jun 2013 \| Published: 31 May 2013 TOPICS: Business Process Automation \| Cloud Computing \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Service Centers \| Network Monitoring \| Network Performance \| Network Service Providers \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| SLA

IBM Tivoli System Automation Application Manager sponsored by IBM WHITE PAPER: IBM Tivoli® System Automation Application Manager offers unsurpassed capabilities designed to help meet high levels of availability for mission-critical composite business applications, reduce unplanned downtime, improve business flexibility, and meet strict SLAs across complex heterogeneous environments. Read on to learn more. Posted: 25 Oct 2010 \| Published: 24 Jun 2010 TOPICS: Business Management \| Business Process Automation \| Business Processes \| IT Infrastructure \| SLA \| Systems Management \| Systems Management Software

Why Third Party Data Storage Maintenance is Right for You sponsored by MSDI WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization. Posted: 07 Jul 2011 \| Published: 07 Jul 2011 TOPICS: Budgeting \| IT Management \| IT Outsourcing Services \| Maintenance Contracts \| Outsourcing \| SLA \| SLA Management Services