ePublishing White Papers

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Patterns for REST Services with WebSphere DataPower SOA Appliances sponsored by IBM WHITE PAPER: This white paper explores how to better implement an SOA based on the REST architecture through the use of SOA appliances. Posted: 03 Dec 2007 \| Published: 01 Dec 2007 TOPICS: Gateways (Hardware) \| Network Appliances \| SOA \| Software Development Methodologies \| Software Development Tools \| XML \| XML Publishing

Introduction to XML Gateways: Best Practices, Benefits & Requirements sponsored by Forum Systems WHITE PAPER: This paper will give you an overview of enabling virtualization and control, enforcing data-level privacy and integrity and control and audit information flow. You'll learn the best practices, benefits and requirements of XML Gateways. Posted: 11 Sep 2009 \| Published: 09 Sep 2009 TOPICS: Identity Management \| Productivity \| Prototyping \| SOA \| SOAP \| XML \| XML Publishing

Using Case Management to Empower Employees and transform Customer Service sponsored by Kofax, Inc. WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience. Posted: 24 Aug 2012 \| Published: 24 Aug 2012 TOPICS: Business of Information Technology \| Business Process Management \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Best Practices \| IT Management

Clinical Approach to Technical Upgrade sponsored by Hexaware Technologies WHITE PAPER: In this paper, discover the reasons why you should be considering an SAP upgrade to improve enterprise resource planning (ERP) and how to get started. Learn about new features of the latest SAP release as well as the technical advances and new technologies available to you. Posted: 01 Nov 2011 \| Published: 27 Oct 2011 TOPICS: Business Process Management \| Business Processes \| ERP \| ERP Software \| SAP (Product) \| Software \| Software Selection \| Software Upgrades

Making Business Processes Smarter in the Age of the Customer sponsored by RXP Services WHITE PAPER: Customers expect your operations to be instant, seamless and insightful so that each interaction is fast and effective. Access this fascinating white paper today to learn about expert solutions for improving business operations so as to effectively cater to customer interactions. Posted: 12 Jun 2014 \| Published: 30 Apr 2013 TOPICS: Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| Customer Data Management \| Customer Interaction Services \| Customer Satisfaction

Top 6 "Must-Have" Technologies for Small and Midsize Manufacturers sponsored by Epicor Software Corporation WHITE PAPER: This valuable resource counts down six critical manufacturing technologies that every small and midsize organization should have. Posted: 14 Mar 2014 \| Published: 30 Jun 2013 TOPICS: Business Process Management \| Business Processes \| Data Management \| Employee Performance Management (EPM) \| ERP \| ERP Software \| Manufacturing \| Manufacturing Industry \| Manufacturing Industry Organizations \| Manufacturing Software \| Manufacturing Systems \| Small Businesses \| SMBs \| User Experience

Social Networking in the Enterprise: Benefits and Inhibitors sponsored by Cisco Systems, Inc. WHITE PAPER: This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment. Posted: 20 Apr 2011 \| Published: 01 Jun 2010 TOPICS: Business Communications \| Business Processes \| Collaboration \| Network Security \| Networking \| Social Networking \| Unified Messaging

Big Data in Big Companies sponsored by Red Hat WHITE PAPER: Explore the following white paper to join analytics pioneer, Tom Davenport, as he reveals the findings of how big data fits into the data and analytics infrastructure of 20 large organizations. Find out how these companies are handling big data, the tools and skill sets used to maximize ROI, and what the future holds with analytics 3.0. Posted: 17 Apr 2014 \| Published: 21 Apr 2014 TOPICS: Application Development \| Business Process Management \| Business Process Management Software \| Business Processes \| Open Source \| Open Source Software \| Software Development Tools

Cricket Communications Turns to Splunk for Assuring Automated Service Management sponsored by Splunk WHITE PAPER: Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. Posted: 10 Feb 2012 \| Published: 09 Feb 2012 TOPICS: Business Activity Monitoring \| Business Intelligence \| Business Performance Management \| Business Process Automation \| Business Process Management \| Business Process Management Software \| Business Processes \| Data Analytics

Data Monetization Strategies: Make and Save Money With Data and Analytics sponsored by Information Builders WHITE PAPER: Are you sitting on your data with no plan? Do you know how to capitalize on information you already have? This whitepaper dives into the world of profiting from data. Access now to discover 4 essential steps to getting started, as well as challenges to overcome and a discussion on the importance of data integrity. Posted: 26 Oct 2015 \| Published: 26 Oct 2015 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Models \| Business of Information Technology \| Data Management