WWW Telephony White Papers

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WWW Telephony White Papers (View All Report Types)

SAP Business Communications Management Rapid-Deployment Solution sponsored by SAP America, Inc. WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits. Posted: 24 Mar 2011 \| Published: 24 Mar 2011 TOPICS: Business Management \| Communications Systems \| Contact Centers \| CRM \| Customer Service \| IP Contact Centers \| IP Telephony \| SAP (Product)

Transforming your Contact Center…”SIP-ly” Stated sponsored by AT&T Corp WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Communications Networks \| Communications Systems \| IP Networks \| IP Services \| IP Telephony \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Networking \| SIP \| Unified Messaging \| Unified Messaging Systems \| VoIP

Investing in IP Phones: How to Control Costs, Now and Later sponsored by Cisco Systems, Inc. WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions. Posted: 20 Jan 2011 \| Published: 20 Jan 2011 TOPICS: IP Phones \| IP Telephony \| Network Management \| SIP \| SMBs \| Unified Messaging \| VoIP

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution sponsored by Polycom, Inc. WHITE PAPER: This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. Posted: 11 Jul 2011 \| Published: 10 Aug 2010 TOPICS: Collaboration \| Communications Networks \| Communications Software \| Communications Systems \| IP \| IP Telephony \| Telephony Systems

Small Business Communications VoIP sponsored by Cisco Systems, Inc. WHITE PAPER: Read this paper to learn what is Small Business Communication VoIP and what it can do for your business. Posted: 14 Aug 2009 \| Published: 14 Aug 2009 TOPICS: Business Communications \| IP Telephony \| Networking \| Small Businesses \| SMBs \| VoIP

Revolutionizing Patient Care Through Communications sponsored by Avaya WHITE PAPER: Learn how you can improve the efficiency and productivity of nurses providing patient care, as well as how they work with each other, physicians and other staff. This allows professionals to spend more time providing “hands-on” care to patients, and less time on coordination of that care. Posted: 02 Sep 2011 \| Published: 02 Sep 2011 TOPICS: Communications Networks \| Communications Software \| IP \| IP Contact Centers \| IP Networks \| IP Telephony \| Mobile Device Management \| Mobile IP \| Network Management \| Network Management Services \| Network Management Software \| Networking

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System sponsored by RingCentral WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals. Posted: 17 Feb 2014 \| Published: 31 Dec 2013 TOPICS: Communications Hardware \| Communications Systems \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System sponsored by Avaya WHITE PAPER: Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. Posted: 02 Sep 2011 \| Published: 02 Sep 2011 TOPICS: IP \| IP Networks \| IP Telephony \| Mobile IP \| Network Management \| Network Management Software \| Networking \| Small Businesses

Implementing Fax over IP (FoIP) in your Organization sponsored by OpenText WHITE PAPER: This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today. Posted: 07 May 2010 \| Published: 07 May 2010 TOPICS: Enterprise Content Management \| Fax Server Hardware \| Fax Services \| Fax Software \| FoIP \| IP \| IP Networks \| IP Telephony \| Telephony Services \| Unified Messaging \| VoIP

Unified Communications Buyer’s Guide sponsored by ShoreTel - OLD WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more! Posted: 01 Aug 2012 \| Published: 30 Dec 2011 TOPICS: Collaboration \| Communications Systems \| IP \| IP Telephony \| Mobile IP \| Mobile Workers \| Unified Messaging \| Unified Messaging Systems